There is a no refund or exchange policy at NPAC due to contractual obligations with artists. Rarely is there a cancellation of a performance due to weather. Please note that all performances or cancellations are at the discretion of the artist.
Patrons will be notified via email of any changes to a scheduled performance. In addition, please visit our website and social media for updates. Weather related notices that impact a performance are immediately posted. If a show goes on as scheduled we are unable to refund tickets.
In the event of inclement weather, please plan to allow ample time to travel and arrive safely. The lobby opens one and a half hours prior to showtime to accommodate an early arrival.